RS Group (“RS Group,” “we,” “us”) respects your privacy. This policy explains what we collect, why, how we use it, and the choices you have. It applies to this website and to the freight services we provide.

Information we collect

We collect only what we need to respond to you and move your freight:

Information you give us through our contact and quote forms — your name, email, phone number, company, and the shipment details you describe (service type, origin and destination, weight, dimensions, dates, and any notes).
Communications — the emails, calls, and messages you exchange with our team, kept so we can service your shipments and answer questions.
Basic technical data — limited, aggregate information your browser sends when you visit (such as pages viewed), used to keep the site working and understand general usage. We do not build advertising profiles.

How we use your information

We use the information you provide to:

Prepare and send you freight quotes and respond to your inquiries.
Arrange, coordinate, and service the shipments you book with us.
Communicate with you about your freight, including status updates and follow-ups.
Meet our legal, tax, and regulatory obligations as a freight broker and logistics provider.

We do not use your information for unrelated purposes, and we do not sell it.

Text message (SMS) consent

If you opt in to receive text messages from us — by checking a consent box or by texting us — we may send you SMS messages about your quotes and shipments. Consent to receive texts is not a condition of any purchase. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP, or get help by replying HELP. Your mobile opt-in information is never shared with third parties for their marketing.

Sharing your information

We share your information only as needed to do the job and only with parties who are part of moving your freight:

Carriers and logistics partners — the carriers, warehouses, and service providers involved in handling your specific shipment receive the details required to perform it.
Service providers — vendors that operate parts of our business (for example, our hosting and email infrastructure) under obligations to protect your data.
Legal requirements — when we are required to by law, regulation, or valid legal process, or to protect our rights and safety.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Cookies and analytics

This site uses only the minimal storage needed to function. Any analytics we use are privacy-respecting and aggregate — they help us understand site usage without tracking you across other sites or building an advertising profile. We do not run third-party advertising trackers.

Data retention and security

We keep your information for as long as needed to service your shipments and meet our legal and operational obligations, then dispose of it. We apply reasonable administrative and technical safeguards to protect the information you share with us, including transport encryption (HTTPS) across this site.

Your choices and rights

You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of marketing communications or SMS at any time. To make a request, contact us using the details below and we will respond as required by applicable law.

Children’s privacy

This site and our services are intended for businesses and adults. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy as our practices or the law change. When we do, we’ll revise the “last updated” date above. Material changes will be reflected here.

Contact us

Questions about this policy, or a request about your information? Reach the RS Group team:

Email: sales@shiprsg.com
Phone: +1 (877) 513-9112
Mail: 6125 Fulton Industrial Blvd SW, Atlanta, GA 30336

Privacy policy